2016 Toll-Free User Summit Presentations & Videos
Every year, Somos hosts a gathering of Responsible Organizations (Resp Org), Service Providers, Service Registrars and key influencers to connect, collaborate, learn, and network as we discuss the latest topics and trends in the Toll-Free industry.  Below you can view the videos of each presentation and download the accompanying slides from sessions at the 2016 Toll-Free User Summit.
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Welcome
Speaker: Gina Perini, President & Chief Executive Officer of Somos

With a focus on the exciting future of Toll-Free, Somos CEO Gina Perini welcomes everyone to the 2016 Toll-Free User Summit and discusses how emerging trends can help you grow your business and greater collaboration across the Toll-Free industry will lead us through our next evolution.





Stakeholder Forum
Moderator: Gina Perini, President & Chief Executive Officer of Somos
Panelists: Greg Fernandez (THE Telco), Doug Gardner (Twilio), Noah Rafalko (TSG Global), Nick Sgroi (Bandwidth), Jaime Zetterstrom (West Corporation)

This forum, with Somos’ Advisory Board members, will focus on the pressing trends and issues in Toll-Free and tell us about their stories, their companies, and how they have seen Toll-Free evolve over time.





SMS/800 Platform Session 
Speaker: William Carter, Chief Operations Officer of Somos

Our industry continues to innovate, Somos is transforming and streamlining the user experience with the Toll-Free Number Intelligent Platform and Somos COO William Carter shares the developments we’ve made over the past year as we build out functionalities to address our customers’ most critical needs.




Modernizing Access to Toll-Free Routing Information 
Speaker: Ryan Karnas, Director of Product & Services at Somos

Learn about how Somos is developing RouteLink, an API-based solution to bring authoritative routing data within reach of most Responsible Organizations (Resp Orgs) and Network Operators and how our solution can help Toll-Free calls route more efficiently and at a lower cost.

Texting to Toll-Free Numbers 


Learn how texting to Toll-Free works, why it’s becoming a preferred alternative to short codes, and why Somos is taking action to maintain the integrity of Toll-Free Numbers across all types of communications.



Marketing Update 
Speaker: Michelle Larsen, Vice President, Customer Engagement at Somos

Through market research, consumer interviews, and original content, we’re here to arm you with the information and foresight to support taking your business to the next level. Listen as Michelle Larsen presents tools, thought leadership, and upcoming events designed to help you collaborate and innovate with the Toll-Free industry.




Breakout Sessions



General Session



Journey to ROC Compliance 
Moderator: Supriya Baligar
Panelists: Jeannie DiPuccio (ANI Networks), Shaun Hines (Verizon), Steve Levinn (CSF Corporation, 8MS Solutions)

The Centralized ROC Feature was created to expedite the number porting process. In this breakout session, participants discuss the challenges, priorities and successes in meeting the ROC mandate and ask questions, clarify procedures and provide key insights to make this transformation a success for all.




Evolving Toll-Free in an IP World
Moderator: William Carter, Chief Operations Officer of Somos
Panelists: Anand Akundi (Ericsson), David Aldworth (The Toll-Free Exchange), Doug Davis (West Corporation), Gina Dee (Gartner)

Over the next few years, we will be impacted by the rapid shift into an all-IP based network environment. In this session, participants engage in a candid discussion about the key issues at hand, such as location based routing, provisioning and distribution of IP enabling data, privacy and security.






The State of Texting to Toll-Free 
Moderator: Joel Bernstein, Vice President, Regulatory & Public Policy at Somos
Panelists: Chris Currie (Aerialink), Michael Hazzard (Jones Day), Gene Lew (Salesforce), TJ Thinakaran (CallFire)

If you have an interest in text enabling your Toll-Free Numbers, or just want to learn more about this exciting new opportunity, we cover the current regulatory landscape, market changes, and the role of the Somos Texting & Smart Services Registry and talk about market opportunities, as well as adoption challenges, for this burgeoning innovative use for Toll-Free Numbers.






Building the Future: An SMS/800 Platform Discussion  
Moderator: Michael Kimmel, Director, Requirements Analysis at Somos
Panelists: Chris Lowe (Dial800), Joseph Tahan (Somos), Briana Sullivan (Bandwidth.com)

Somos has launched an ambitious effort to reinvent the SMS/800 platform. The future “Intelligent Platform” will embrace innovative technologies to expand our functionality and optimize your performance. In this platform discussion, we talk about what the new platform means to your business, the value of the new APIs and how you can use them to enhance your business, and what will you need to transition your business to the new platform.


Marriott Harbor Beach Resort & Spa  •  Ft. Lauderdale, FL  •  November 1-3, 2016


Keynote
Speaker: Jack Uldrich

Watch as our 2016 Toll-Free User Summit Keynote Speaker, Jack Uldrich — hailed by BusinessWeek as “America’s Chief Unlearning Officer”— explains why unlearning is a critical skill for the future of telecom and Toll-Free.

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