SMS/800 TFN Registry
Training Brochure and Schedule
System
5-Day Training Class

Overview:

This five-day complete system class provides users with the skills and knowledge required to use our system. Classroom instruction is reinforced by hands on exercises and demonstrations in the system.

Course Outline:
  1. Database Navigation
  2. Customer Records
  3. Complex Record Building
  4. Pointer Records
  5. Template Records
  6. Reporting


On-Demand
Self Study Course



Overview:

Students that are not able to attend a classroom training session have the option to do a self study. You can request a Student Guide to study at your own pace. The Student Guide has a fee of $60 for a PDF copy. The student can schedule to then take the SMS/800 TFN Registry Certification Exam to become a Responsible Origination with Somos.

Course Outline:
  1. Introduction and overview of the system features and capabilities
  2. General Procedures: Login, Menus, Pages
  3. Number Administration: Number Search and Reservation
  4. Customer Administration: Customer Records, Pointer Records and Template Records
  5. Automation features
  6. Reporting Features
Prerequisites:

Attendees should be familiar with the concepts and terminology of telephone networks and Toll-Free services.





Customized Suitcase Class



Overview:


Create your own custom learning experience for your team at your Resp Org's Company location.

The Suitcase class is customized and conducted on the company's site. The fees include 4 paid registrations and the instructor's expenses for traveling. The minimum number of students is 4 persons at the companies site to conduct training.

Course Outline Suggestions and Scheduling:
  1. All classes include an introduction into the SMS/800 TFN Registry and Somos.
  2. You can pick and choose class topics from the following list of Topics in the section below hat will best fit and build your team. 
  3. You can also attend specific days of a planned 5-day training class
   
Contact a Somos trainer for course outline suggestions and or click here to request a Suitcase class.

Topics:
  • Search and Reserve numbers
  • Basic Customer Records
  • Complex Records
  • Label Definitions
  • Templates
  • Area of Service Label
  • Automation
  • Carrier
  • Reporting

Prerequisites:

Attendees should be familiar with the concepts and terminology of telephone networks and Toll-Free services.

Class Dates & Locations:

All courses are made available upon request. Please contact a Somos trainer today at 844.HEY.SOMOS (844.439.7666), Option 1 to schedule a class.


Registration Policy

If you have any questions about classes, please call or text the Help Desk at 844.HEY.SOMOS (844.439.7666), Option 1. System classes are confirmed 4 weeks prior to the start date. Once confirmed we notify all students who have registered for the class and invoice their company. The registered company then becomes responsible for the student’s class fee. If a student cannot attend the class, the company can schedule someone else to attend in their place, or the company can receive credit towards attending a future class. Credit is good for one year after class date.

(The Help Desk will commit to conducting each class, provided there is sufficient enrollment.)

Pricing

The fee for all training classes is $350.00 per student per day. FULL PAYMENT IS DUE ONE WEEK PRIOR TO THE SCHEDULED START DATE OF EACH CLASS.


Technology Requirements

SMS/800 TFN Registry can be accessed from a standard broadband Internet connection. Please refer to the following table for supported browsers for PC and MAC Operating Systems (OS).


Questions?

Additional information can be found in the Help Center of our website. You can also call or text the Help Desk at 844.HEY.SOMOS (844.439.7666), Option 1 to connect with a representative.
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Self-Study



Get certified now and join our growing network of Toll-Free Service Providers!

Becoming a Responsible Organization (Resp Org) is a great way for telecom companies, application providers, professional phone number management firms and others to add Toll-Free Numbers to their offerings. Anyone who uses or provides Toll-Free services can apply to complete our comprehensive training and certification process. After your certification as a Resp Org, you’ll have access to secure and manage your Toll-Free Numbers!




Prerequisites:

Attendees should be familiar with the concepts and terminology of telephone networks and Toll-Free services. 



2019 Class Schedule:


November 11-15, 2019  |  Chicago, IL

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