Becoming a Responsible Organization (Resp Org) is a great way for telecom companies, application providers, professional phone number management firms and others to add Toll-Free Numbers to their offerings. Anyone who uses or provides Toll-Free services can apply to complete our comprehensive training and certification process. After your certification as a Resp Org, you’ll have access to secure and manage your Toll-Free Numbers!
The five-day training course will provide the skills and knowledge required to use our systems. The classroom instruction is reinforced by hands-on exercises and abundant one-on-one assistance.
Course Outline:
|
Upcoming Dates & Locations
|
- Introduction: Overview, Capabilities and Features
- General Procedures: Logon, Menus, Screens, etc.
- Number Administration: Number Search, Number Reservation
- Customer Records: Complex Records and Templates
- Service Maintenance: Diagnostic and Other Informational
Features
- Reporting Features
|
- November 11-15, 2019 | Chicago, IL
|
Prerequisites:
Attendees should be familiar with the concepts and terminology
of telephone networks and Toll-Free services.
Registration Fee:
The fee for the five-day training & certification class is $1,750.00 per student and includes all training documents.
Somos is committed to conducting each session, provided there is sufficient enrollment. Each session will be confirmed at least four weeks prior to the start date. Once confirmed, Somos will notify all students who have registered for the class and will invoice their company. The registered company then becomes responsible for the student's registration fee. Somos must receive payment in full one week before the start of class. If a student cannot attend the session, the company can schedule someone else to attend in their place or the company can receive credit towards attending a future session. (Credit is good for one year after the original session date.)