Pricing and Billing Policies

The Texting & Smart Services (TSS) Registry is the authoritative source of text enabled Toll-Free Numbers. Service Registrars may access the TSS Registry to text enable their own Toll-Free Numbers or those of a third party for which they have authorization.

Each Service Registrar will receive a monthly invoice from Somos. The invoice amount will be calculated at the end of each month based on an average daily count of text enabled Toll-Free Numbers for the prior month.

The monthly rate for each Toll-Free Number is $0.0184.

Questions about billing?  Contact us at tssbilling@somos.com




TSS Registry Billing Policies

Invoices will be generated in the first week of each calendar month and a notice will be sent to the email address provided with your registration. Upon receipt of the first invoice, you will be required to provide a unique billing contact.

The first invoice will include a charge for a non-interest bearing refundable deposit. The deposit amount is $1,000 for each Service Registrar. Deposits will be returned after 12 consecutive months of timely invoice payments.  We retain the right to request an additional deposit for customers who become delinquent in their payments.

For all invoices, we offer several payment options that include both direct debit ACH and credit card payments, all through a secure website.

Payments are due within 30 days of the date of the invoice.  Late fees of 1.5% monthly will accrue on any past due balances.  There will be a $50 charge for returned checks due to insufficient funds or closed accounts. We reserve the right to suspend and/or deactivate any account that is more than 45 days past due (excluding disputed amounts).

Disputes must be submitted to tssbilling@somos.com within 20 days of the invoice date.  Dispute submissions must include a detailed description of the issue, the amount, all supporting documentation, and complete contact information (email, phone, address) for the disputing party.

We reserve the right to adjust pricing for our service at any time in our sole discretion. Any price changes to your service will take effect 30 days following an email notice to you. For a complete list of terms and conditions, please visit the Somos website.

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