The new Centralized Responsible Organization (Resp Org) Change (ROC) System was made available to the industry in July 2015. Participation in this feature is currently optional, however on June 30, 2017, the feature will become mandatory for any Resp Org change initiated by the submitting Resp Org in which the controlling Resp Org requires a valid Letter of Agency (LOA) in order to release a subscriber’s Toll-Free Number to the submitting Resp Org.
In preparation of the mandate, please join us for a FREE online tutorial session where we will demonstrate how the new feature will work to help better prepare and ensure a smooth transition for the industry.
In this 60-minute online tutorial session, you will learn:
- How to submit a Resp Org Change request via the new ROC System.
- How to view Notifications settings (Both controlling and submitting Resp Org).
- How to view the status of Resp Org Change requests (Both controlling and submitting Resp Org).
- How to process a Resp Org Change request (By controlling Resp Org).
- How to escalate requests to the Help Desk (By submitting Resp Org).
- How to view Resp Org Change request reports (Both controlling and submitting Resp Org).
Sign up for the online tutorial today by completing the registration form on the right.
If you are unable to attend the live online tutorial session, additional resources can be found on our blog and also by visiting the Somos Portal Website (portal.somos.com) and navigating to the "Find Documents" section of the website.
