Protecting Consumers Across Channels: Building the Trust Network of the Future
November 10, 2025 • 12:00-1:30 PM ET • Online Webinar
Financial Institutions, TelecomFraud and the Cost of Trust
March 17, 2026 • 2:00-2:45 PM ET • Online Webinar
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Telecom-based fraud is a widespread challenge for financial institutions. Spoofing, impersonation and call-based scams represent not only security concerns and monetary drains but existential threats to the very trust that allows financial institutions to engage with their customers in the first place
Join Somos’ Michele Bilton-Smith Senior Director, Solutions Consultant, Susan Tamida, Senior Product Manager and Chris Brown, Account Manager, Financial Services as they review results from a national fraud impact survey of U.S. financial institutions commissioned by Somos. You’ll learn how telecom fraudsters are targeting financial institutions, how institutions can prepare to defend against it and what that means for your organization’s strategy.
Financial Institutions, TelecomFraud and the Cost of Trust
March 17, 2026 | 2:00-2:45 PM ET
March 17, 2026 | 2:00-2:45 PM ET
During this complimentary 45-minute webinar, you’ll hear:
- Survey results about telecom fraud’s impact on financial institutions
- How institutions are responding and what’s becoming standard practice
- How the Trust Framework helps reduce spoofing and impersonation to rebuild trust in communications
Register to reserve your spot and learn what it takes to help protect both your organization and consumer trust against telecom fraud in the financial ecosystem.
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Meet Your Presenters
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Susan Tamida, Somos' Senior Product Manager, joined Somos in 2022 and leads the innovations for RouteLink, TSSRegistry, TFNIdentity, as well as a focus on new concepts. Prior to joining Somos, Susan spent 7 years in the healthcare technology space with an emphasis on Software-as-a-Service products and services for trusted communications in pharmacy. She has a bachelor's degree in Physiology/Neuroscience from the University of California, San Diego.
Michele Bilton Smith, Somos' Senior Director, Solutions Consultant, has been a valuable telecom resource during the evolution of call deliverability. For the last six years, she has partnered directly with Contact Centers and Enterprises that focus on telephony challenges in call authentication and delivery. Her specializations include spam/fraud mitigation, digital identities, and compliance. Michele continues to support solutions that drive value and trust in the industry.
Chris Brown, Sales Account Manager – Financial Services
